Service Management Consultancy and Training


*Accredited ITIL® Trainer    *Accredited ISO/IEC 20000  Consultancy Trainer

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office


Welcome to liz-gallacher.com

I am an independent Service Management Consultant with nearly 20 years of practical Service Management experience. I have provided consultancy to a wide range of organisations - large and small, public and private sector. I have carried out greenfield Service Management implementations, and taken failing organisations/departments and successfully turned them around.

As an accredited trainer in both ITIL® and ISO/IEC20000 I have carried out training at all levels, both in-house and public courses, in the UK and Europe.

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